How to Reach Us

Email

Location

26 Avenue Gustave Flaubert

44380 PORNICHET - FRANCE

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday - Sunday: Closed

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Frequently Asked Questions

What information should I prepare before contacting you about a project?

To help us understand your needs better, please prepare information about your research goals, the type of data you have or plan to generate, any specific analyses you're interested in, your timeline, and any particular challenges you're facing. This will allow us to provide a more accurate assessment and proposal.

How do you handle data security and confidentiality?

We take data security very seriously. All client data is stored on secure, encrypted servers with restricted access. We sign comprehensive confidentiality agreements before beginning any project, and we can work within your institution's security frameworks if required. We're also experienced in handling sensitive medical data in compliance with regulations like HIPAA.

What is your typical project timeline?

Project timelines vary significantly based on the complexity and scope of the analysis required. Small projects might be completed in 1-2 weeks, while more complex analyses could take several months. During our initial consultation, we'll provide a detailed timeline estimate based on your specific needs and can adjust our workflow to accommodate urgent deadlines when possible.

Do you offer training for our team as part of your services?

Yes, we offer training workshops and knowledge transfer sessions as part of our service packages. We believe in empowering our clients to understand and potentially perform some analyses independently in the future. These sessions can be customized to your team's existing knowledge level and specific interests.

Ready to Start Your Bioinformatics Project?

Contact us today for a free initial consultation to discuss your research needs.

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